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Your order will generally be packed and shipped on the same day you place the order, worst case it will be the next business day.
Delivery fees are based on the products in your order and the location it's being delivered to. Use the Shipping Calculator on this page to get an estimate of the price and time to deliver. We do not put a margin on the delivery fee, we simply charge the cost. If you spend over $150 in a single transaction you could be eligible for free delivery click here for details.
Bulky items are not eligible for free delivery, please use the Shipping Calculator to estimate the delivery fee.
We use a selection of premium delivery partners to ensure you get your order as quickly as possible. Our partners include Australia Post, Couriers Please, Fastway, StarTrack, Toll Ipec, TNT Express and Allied Express.
If you require delivery to a PO Box or Australia Post parcel locker please select Australia Post when completing your order, no other delivery option can deliver to these drop off points.
Our delivery options include
- Carbon Neutral Courier Service (we offset the carbon incurred to make your delivery through a partnership with Sendle and Climate Friendly)
- Australia Post Regular & Express Post
- Same Day delivery (Melbourne only Mon - Fri, order before 3pm)
Returns & Refunds
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).